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Nursing homes that have more problems, more serious problems or a pattern of problems over a long period are placed in the Special Focus Facility program. The national average for such deficiencies for a nursing home is six or seven, according to CMS. Officials send a report to the facility on how it can improve and the facility has to respond with explanations of how it will correct those problems.Ĭitations for “deficiencies” of varying severity during an annual inspection are common. Nursing homes are required to meet federal regulations on all aspects of care, including staffing, medication, activities and food, said Gallant, the long-term care ombudsman. The decision was based on a “persistent pattern of poor quality on a facility’s last three standard surveys and complaints,” rather than a single event. The incidents contributed to the decision by regulators to list Heritage as a special focus facility, DHHS spokeswoman Jackie Farwell confirmed. Heritage also was cited for failing to have a written transfer agreement with a local hospital, and failing to ensure staff members completed training on abuse, neglect, dementia care, and exploitation and misappropriation of resident property. There were 24 residents and four staff present at the time, including the director of nursing. A company later checked the system and found it was functioning properly. The wander guard should have prompted the doors to lock if she got too close.
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But when police asked them to check, they noticed a resident was missing. When police went to the facility, staff initially assured the officer all their residents were there.
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The ankle monitor was how police learned she was a Heritage resident, according to a DHHS report. She had a history of wandering and wore an ankle monitor that was supposed to prevent the doors from opening if she tried to leave. 6, another Heritage resident wandered off and was struck and killed by a pickup truck a half-mile away on Route 202.ĭonna Driscoll, 56, was recovering from a broken leg and about to be transferred to a memory care facility in Falmouth before she died, her family told WGME at the time. When police brought the resident back to the facility, staff “had no idea the resident was missing or how long the resident had been gone,” the inspection report said. On a rainy night in November, police found a shoeless Heritage resident wandering along the side of the road about a mile from the facility, according to a Department of Health and Human Services report. Neither Heritage’s administrator nor North Country Associates responded to questions. Heritage is owned by North Country Associates, Maine’s largest long-term care provider. So when there are deficiencies of a serious nature, they need to be addressed and then improvements must be made to protect residents.” “The regulations are there to protect residents. “Our nursing homes take care of a very vulnerable population of people (so) protection of both quality of care and quality of life is just so important,” said Brenda Gallant, Maine’s long-term care ombudsman. That means Heritage will be subject to twice as many inspections and could face penalties if it fails to improve.
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Centers for Medicare and Medicaid Services (CMS). Heritage Rehabilitation and Living Center, a 28-bed nursing home, was listed as a “special focus facility” earlier this year by the U.S.
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